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Covid Update – We are open

Words by rbeAdmin

on 24/03/2021 14:18:00

Covid-Update for RB Equestrian

As an essential retailer we will be staying open during lockdown. 

However, starting on Wednesday 13 January, we will be CLOSED EVERY WEDNESDAY.  This will mean we can make sure you get the same great service, every time you visit, from people you know – even during lockdown.

New store opening hours

Our Milton Keynes store opening hours are:

    Monday 10am – 6pm

    Tuesday 10am – 6pm

    Wednesday CLOSED

    Thursday 10am – 6pm

    Friday 10am – 6pm

    Saturday 9.30am – 5.30pm

    Sunday 10am – 1pm

    Bank Holidays may vary: we are closed Easter Sunday and open Easter Monday from 10am until 1pm.

      Staying COVID secure:

      We want to provide a safe environment for you to shop in.  Please help us to remain Covid secure:

      PLEASE DO NOT visit if you have any symptoms of coronavirus or if you live with or are in a support bubble with anyone who has symptoms or has tested positive.

      If you do visit, please:

        1. make sure you wear your mask unless you are exempt;

        2. limit touching items and maintain social distancing at all times;

        3. only visit with members of your household or social bubble – preferably on your own; and

        4. wash your hands or use hand sanitiser when you come in.

          Be aware that we may have to limit the number of customers in store at any one time for everyone’s safety.

          Hat and body protector fitting:

          We shall be starting to carry out hat and body protector fittings from 25 March 2021 in certain circumstances. Click here to read our specially dedicated blog on when we can do a fitting.

          If you have an emergency requirement for a hat or body protector (for example where your only hat has been damaged and you need a replacement in order to ride safely) please contact us by telephone.  We will try to help you wherever we can to ensure you are still able to ride safely.

          Saddle Fitting:

          At present any pre-booked saddle fitting can continue subject to adequate completion of the risk assessment you will be sent in advance of the fitting AND permission being given by the owner or manager of the yard we will be attending for the fitting.

          Can’t visit us in store?:

          Don’t forget you can still shop with us online (delivery is free to most of the UK on orders over £30);

          Free Click and collect – we can deliver to your car if you do not want to enter the store;

          Order by phone if you’re on our customer loyalty scheme – either for delivery by courier or for in-store pick up

          You can always, pick up the phone (01908 365335) or drop us an email at service@rbequestrian.co.uk if you’ve got any questions